Why Does Instagram Keep Saying ‘No Internet Connection’ and How to Fix It

Alana Grace

‍Image Source: Pexels

As an avid Instagram user, there’s nothing more frustrating than encountering the dreaded ‘No Internet Connection’ error message. It can halt our scrolling, prevent us from posting our favorite pictures, and leave us feeling disconnected from the online community we love. But why does Instagram keep saying ‘No Internet Connection,’ and more importantly, how can we fix it? In this article, we will explore the common causes of this error and provide you with troubleshooting steps to resolve it.

Common Causes of the ‘No Internet Connection’ Error on Instagram

Before we jump into the solutions, let’s first understand why you might be experiencing the ‘No Internet Connection’ error on Instagram. There are several common causes for this issue:

1. Weak or Unstable Internet Connection

One of the primary reasons why Instagram may display the ‘No Internet Connection’ error is due to a weak or unstable internet connection. This can be caused by various factors such as low signal strength, network congestion, or even temporary outages in your area.

2. Outdated Instagram App

Another possible cause of the ‘No Internet Connection’ error is an outdated Instagram app. Developers regularly release updates to improve performance, fix bugs, and enhance security. If you’re using an older version of the app, it may not be compatible with the latest changes in Instagram’s infrastructure, leading to connectivity issues.

3. Cached Data and Corrupted Files

Over time, Instagram accumulates cached data and temporary files on your device. While these files help speed up the app’s performance, they can also become corrupted or outdated, causing conflicts with your internet connection. Clearing the cache and data can often resolve this issue.

4. VPN or Proxy Interference

Using a VPN (Virtual Private Network) or proxy server can provide privacy and security benefits. However, it can also interfere with Instagram’s connection, leading to the ‘No Internet Connection’ error. Disabling your VPN or proxy may be necessary to restore connectivity.

How to Troubleshoot the ‘No Internet Connection’ Error on Instagram

person holding black android smartphone

Now that we have a better understanding of the possible causes, let’s dive into the troubleshooting steps to fix the ‘No Internet Connection’ error on Instagram:

1. Check Your Internet Connection

Start by ensuring that your internet connection is stable and functioning properly. Try accessing other websites or apps to verify if the issue is specific to Instagram or if it affects your entire internet connection. If other services work fine, it’s likely an Instagram-specific problem.

2. Restart Your Device

A simple yet effective troubleshooting step is to restart your device. This can help refresh the device’s network settings and clear any temporary glitches that might be causing the ‘No Internet Connection’ error. After restarting, open Instagram again and check if the issue persists.

3. Update the Instagram App

Keeping your Instagram app up to date is crucial in resolving connectivity issues. Developers regularly release updates to address bugs and improve performance. Go to your device’s app store, search for Instagram, and install any available updates. Once installed, launch the app and see if the error message disappears.

4. Clear Cache and Data

Clearing the cache and data of the Instagram app can help eliminate any corrupted files or outdated data that might be causing the ‘No Internet Connection’ error. To do this, follow these steps:

  • On Android: Go to Settings > Apps > Instagram > Storage > Clear Cache/Clear Data.
  • On iOS: Go to Settings > General > iPhone Storage > Instagram > Offload App/Delete App.

Remember that clearing data will log you out of Instagram, so make sure you know your login credentials before proceeding.

5. Disable VPN or Proxy

If you’re using a VPN or proxy server, try disabling it temporarily to see if it resolves the ‘No Internet Connection’ error. VPNs and proxies can sometimes interfere with Instagram’s connectivity, so turning them off might restore the connection. Once disabled, relaunch Instagram and check if the error message disappears.

6. Reinstall the Instagram App

If all else fails, you can try reinstalling the Instagram app. This will remove any potential software glitches or corrupted files that might be causing the ‘No Internet Connection’ error. To reinstall the app, follow these steps:

  • On Android: Go to Settings > Apps > Instagram > Uninstall, then head to the Google Play Store and reinstall Instagram.
  • On iOS: Long-press the Instagram app icon until it starts shaking, then tap the ‘x’ button to uninstall. Go to the App Store and reinstall Instagram.

7. Contact Instagram Support for Further Assistance

person holding black samsung android smartphone

If none of the above solutions work, it’s time to reach out to Instagram support for further assistance. They have dedicated teams to help users resolve technical issues, including the ‘No Internet Connection’ error. Visit Instagram’s Help Center or their official social media accounts for contact information and submit a support request explaining the problem you’re facing.


Encountering the ‘No Internet Connection’ error on Instagram can be frustrating, but armed with the knowledge of its common causes and troubleshooting steps, you can now overcome this issue with ease. Remember to check your internet connection, update the app, clear cache and data, disable VPN or proxy, and reinstall the app if necessary. If all else fails, don’t hesitate to seek help from Instagram support. Now, go ahead and enjoy a seamless Instagram experience!

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