iPhone Voicemail Not Working? Here’s How to Fix It

Alana Grace

Close-Up Photo of a Woman Using Her Iphone
Photo by Karolina Grabowska on Pexels

Voicemail is a handy feature that allows you to receive and listen to messages from callers when you are unavailable or busy. However, sometimes voicemail may not work properly on your iPhone, preventing you from accessing your messages or leaving you with a blank screen. This can be frustrating and inconvenient, especially if you rely on voicemail for important calls. Fortunately, there are some simple solutions that you can try to fix iPhone voicemail issues. Here are some of them:

Check if voicemail is enabled

The first thing you should do is to check if voicemail is enabled on your iPhone. To do this, go to Settings > Phone and scroll down. If you see the option Change Voicemail Password, then voicemail is enabled. If you don’t see it, then voicemail is disabled, and you need to enable it by tapping on the Voicemail tab in the Phone app.

Restart your iPhone

Sometimes, a simple restart can solve many problems, including voicemail issues. To restart your iPhone, press and hold the power button until you see the slide to power off option. Swipe the slider to turn off your iPhone. Wait for a few seconds, then press and hold the power button again until you see the Apple logo. Then, check if your voicemail is working.

Update your iOS software

Another possible cause of voicemail issues is outdated iOS software. Apple may release updates that fix bugs or improve performance, so it’s always a good idea to keep your iPhone updated. To check for updates, go to Settings > General > Software Update. If there is an update available, tap on Download and Install. Follow the instructions to complete the update. Then, check if your voicemail is working.

Toggle mobile data on and off

Voicemail requires mobile data to function properly, so if there is a problem with your mobile data connection, it may affect your voicemail as well. To fix this, try toggling mobile data on and off. To do this, go to Settings > Mobile Data (or Cellular Data in the US) and turn off the Mobile Data switch. Wait for a few seconds, then turn it back on. Then, check if your voicemail is working.

Force-close and re-launch the Phone app

Another possible solution is to force-close and re-launch the Phone app. This can clear any glitches or errors that may be causing voicemail issues. To force-close the Phone app, swipe up from the bottom of the screen and find the Phone app window. Swipe it up to close it. Then, go back to the home screen and tap on the Phone icon to re-launch it.

Check if call forwarding is enabled

Call forwarding is a feature that allows you to redirect incoming calls to another number. However, this may interfere with your voicemail service, as calls may not reach your voicemail box. To check if call forwarding is enabled, go to Settings > Phone > Call Forwarding. If the switch is green, then call forwarding is enabled. Tap on it to turn it off. Then, check if your voicemail is working.

Contact your phone carrier

If none of the above solutions work, then the problem may be with your phone carrier or network provider. There may be some issues with their voicemail service or settings that need to be resolved by them. To contact your phone carrier, you can call their customer service number or visit their website for more information.

Contact Apple Support

If all else fails, then the problem may be with your iPhone hardware or software that needs to be fixed by Apple. To contact Apple Support, you can call their toll-free number or visit their website for more options1. You can also make an appointment at an Apple Store or an authorized service provider for further assistance.


These are some of the ways to fix iPhone voicemail issues that you can try today. However, before you try any of them, make sure to back up your iPhone data in case something goes wrong. Also, be careful not to delete any important messages or settings that may affect your voicemail service. Voicemail is a useful feature that can help you stay connected and informed, but it can also be troublesome when it doesn’t work properly. Therefore, you should always check and maintain your voicemail service regularly and seek help when needed.

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